From understanding different payout statuses to navigating extra payments and issuing refunds, this article equips you with the knowledge to navigate your payouts.
Payout status
Paid
You payout has been sent to your account.
Pending
Your payout is not yet confirmed, or your guest has requested a change.
Refunded
You have partially or fully refunded your guest.
Failed
Your payout could not be sent. If your payout fails to send, check your payout method to make sure your details are up to date. After that, reach out to our support team for help getting your payouts.
Send a refund
You can refund your guest until up to 28 days after they check out. If your payout has already been sent, refunds will be deducted from your payout method.