Whether you’re planning a weekend getaway, a business trip, or a family vacation, Anystay offers a wide range of unique accommodations to suit your needs. But before that, let’s talk about deposits.
Why are deposits charged?
Deposits help cover potential damages caused by you, or someone you invite during a stay.
Who is responsible for deposits?
Your Host is responsible for communicating, retrieving, and returning your deposit.
Paying your deposit
After your booking is confirmed, your Host will provide instructions on how to pay the deposit.
Getting your deposit
Your Host will inspect the property after your stay and refund your deposit within 24 hours of checkout.
Issues with your deposit
If you encounter issues relating your deposit, we're here to help you navigate a resolution with your host.
Resolve the issue with your host
Start by contacting your host through the Anystay messaging system. Clearly express your concerns, providing specific details to ensure mutual understanding.
Or,
Request assistance from Anystay
If an agreement cannot be reached or if you require further assistance in resolving the issue, our dedicated support team is available around the clock. Contact us through the Anystay platform, and we'll work with you towards a solution.