Communication with your Anystay Host is vital for a smooth and enjoyable stay. This guide will walk you through the various methods of contacting your Host, offering tips and insights to enhance your overall Anystay experience.

Log in to your Anystay account and go to the "Stays" section.

Choose the stay where you want to contact your Host.

Look for the Host's contact details, typically provided within the reservation details.

The messaging system on the Anystay platform is a secure and convenient way to communicate with your Host. You can discuss details, ask questions, and share information.

You can communicate with your Host through texts or calls. You can use this method for time-sensitive issues.

Clarify check-in procedures, gather information about the neighbourhood, and address any pre-arrival questions or requests.

Communicate with your Host regarding any questions or issues that arise during your stay. This includes questions about the property, amenities, or local recommendations.

Confirm check-out procedures and inquire about any specific instructions or requirements your Host may have.

In case of emergencies, first contact your local emergency service (000 or 112 in Australia). Then. let your Host know once the situation is safe.

When messaging your Host, provide context to your inquiries or concerns, making it easier for them to understand and address your needs.

Respond to messages from your Host in a timely manner, especially if they are seeking additional information or confirmation.

For your safety and security, please keep communication on the Anystay platform whenever possible.

Address concerns with your host as soon as possible to give them the opportunity to resolve the issue promptly.

Clearly outline the problem and provide relevant details or evidence to assist your Host in understanding and addressing the issue.

If communication with your host does not lead to a resolution, Anystay's customer support is available to assist and mediate in finding a solution.